Frequently asked questions

Exeter Giving Day

What is the Exeter Giving Day?

The Exeter Giving Day is a 24-hour online fundraising challenge commencing 12pm GMT on Tuesday 22 September 2020 and running for 24 hours until 12pm GMT Wednesday 23 September 2020.

It is a chance for you to get together online with the University of Exeter community, wherever you are in the world, to help celebrate 65 years of Exeter and help us continue to provide the best opportunities to students and further our world-leading Health and Environment research. Every gift counts, of every size.

Why get involved?

It’s all about being part of something bigger for Exeter. Exeter Giving Day gives you the opportunity to make a lasting difference to the lives of students now and in the future, as well as support transformative research in two of our key areas: Health and the Environment.

By giving, you can unlock larger gifts too! Find out more on our challenge page.

How do I get involved?

All you have to do is give to the University during the 24-hour Giving Day. On the day just click the donate button on https://givingday.exeter.ac.uk/ or on any email or social media you receive. All gifts count. You can also follow #exeter65 and @ExAlumni

Is my gift automatically counted in the totals?

If you give online through the form on the Exeter Giving Day website, your gift will automatically be added to the totals immediately. If you choose to donate via another gift form (such as via our US Foundation at exeter.usa.org) or on the telephone, your gift will be uploaded to the website during a manual upload. If matched funding is still available, your gift will also be matched during the manual upload.

Where will the funds go?

You can choose where your funds go to using the drop down list on the giving form. You can give either to support student scholarships and bursaries, student sport, Health research or Environment research.

If you would prefer to give to another area of the University, email us at alumni@exeter.ac.uk  so that we can best direct you to an area that you may be interested in supporting. Wherever you choose to give, it’s your participation that matters most.

Can anyone participate in the Exeter Giving Day?

​Absolutely. Support from everyone in the University of Exeter community counts on this day.

I’m not big on social media, so how else can I share?

Just email us at alumni@exeter.ac.uk  with a couple of quotes, an image or just your story of why you’re donating, and we will use it on our social media channels during the Giving Day. You can also email and text your classmates to spread the word and inspire them to give!

Is my payment secure?

Yes. All payments through the Exeter Giving Day website will be securely processed by Stripe. Any gifts through our usual online giving channels are also processed securely.

There is a reference on my bank account to 'Hubbub.net', is this normal and how are they affiliated to the University of Exeter?

Hubbub.net is part of Sponsorcraft – the site provider for the University of Exeter’s giving day software. To process donations via the site, Hubbub uses an API integration to connect to our payment gateway, Stripe. At the time of making your gift, Stripe will verify your card for processing by placing a £0.00 transaction on your account with the reference 'Hubbub.net'. Card authentication 'mock-chargers' are used widely across the banking industry to verify that accounts are genuine, while also protecting you and your account against fraud. If you have further questions please contact a member of our team via alumni@exeter.ac.uk .

Is there another way to donate during the Exeter Giving Day, other than online?

Yes, if you’re interested in other ways that you can give, please email ​ alumni@exeter.ac.uk  or call +44 (0)1392 723141 and we’ll be more than happy to help you make your gift.

​I still have questions. How can I get in touch?

Feel free to email us at  alumni@exeter.ac.uk  or call +44 (0)1392 723141.​